Offshore Outsourcing Services
A time seems to have finally come when almost every business that wants to remain competitive has to outsource some of its functions. This is where the functions are outsourced to locations where the cost of getting things done is lower. But getting offshore outsourcing right is not always easy.Without experiencing the negative outcome of outsourcing crucial functions, it's difficult if not nearly impossible to realize what functions can be outsourced and which ones cannot be outsourced. There are many people who have opted to outsource functions in an attempt to save some money, only to end up regretting the decision bitterly.
Outsourcing
Challenges
The fact that it is
not always easy to figure
out the right locations to
outsource specific
functions. You come to
realize that different
offshore locations are ideal
for some functions, and not
others. Trying to figure out
the niches to outsourcing
properly could take years.
First Digital has over 14
years of experience in
helping our clients achieve
a more harmonous outsourcing
solution.
Thus, for instance,
while it may be ideal to
outsource software
development to India,
outsourcing phone-based
customer support there can
bring major difficulties.
Similarly, while it may be
ideal to outsource
manufacturing operations to
China, outsourcing software
development or back-office
operations there may not be
ideal.
The fact that
it is not always easy to
make decisions on what to
outsource, and what not to
outsource. There are some
things that are best not
outsourced. Figuring out
what to outsource and what
to do in-house is not always
easy.
It is not
always easy to identify
ideal outsourcing partners.
Even after making decisions
on what to outsource and
what not to outsource, and
making decisions on the
right locations to outsource
the work to, there is the
challenge of identifying
reliable partners. These are
people who can actually get
the work done, promptly and
to a satisfactory standard.
The fact that it is not
always easy to manage
functions, once they are
outsourced. Coordinating
things with the people on
the other end of the world
where the work gets done can
be very tricky at times. It
can end up occupying so much
of your time that you wish
you had simply done the work
yourself!
Then relying on our considerable experience in this area, we can help you in figuring out the right locations to outsource the said functions. Finally, we can help you in the actual outsourcing: identifying good partners in the offshore locations to outsource the work to, and in managing the work to get it done well.
Avoid outsourcing pitfalls
We help our clients avoid the major offshore outsourcing pitfalls, thus more or less guaranteeing success for them. The first potential pitfall is that of outsourcing work to the wrong locations, and ending up with poor results.
Our experience so far has given us a good idea on the right locations to outsource specific pieces of work. The second potential pitfall is that of hooking up with the wrong outsourcing partners. We have a huge network of partners we have built relationship with in the various offshore locations, and whose efficacy and efficiency we can vouch for.
This is especially in the area of IT outsourcing (with respect to things like software development, database management and in the area of documentation). The final potential pitfall is that of being unable to manage outsourced work. We do that on behalf of our clients to ensure that they actually get results.
Our value proposition
In a nutshell, we help our clients tap into the competitive benefits of offshore outsourcing by eliminating many of the potential hitches on their behalf. We utilize our experience in order to give our clients the proper perspective when it comes to outsourcing and also advise them on how to manage the drawbacks of outsourcing while reaping the benefits at the same time.